Privacy Policy

1. Information We Collect

We may collect the following information when you interact with our website:

Personal Information

• Full Name
• Email Address
• Phone Number
• Company Name (if applicable)
• Project Location
• Interior Design Requirements
• Budget Information
• Consultation Preferences
• Uploaded Files, Floor Plans or Images

Automatically Collected Information

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Date & Time of Visit
• Referral Source

2. How We Use Your Information

Your information helps us provide exceptional interior design services. We may use your information to:

• Respond to inquiries and consultation requests.
• Prepare quotations and design proposals.
• Schedule meetings and site visits.
• Provide project updates.
• Improve our website and customer experience.
• Maintain internal business records.
• Comply with legal obligations.

3. Consultation Requests

Information submitted through our consultation forms is securely stored and only accessible by authorized members of the Falak Design team. We use this information solely for evaluating your project requirements and communicating with you regarding our services.

4. Cookies

Our website uses cookies and similar technologies to improve website functionality, remember your preferences, analyze website traffic, and enhance your browsing experience.

You may disable cookies through your browser settings at any time.

5. Third-Party Services

Our website may use trusted third-party services including:

• Google Analytics
• Google Maps
• Email Service Providers
• WhatsApp
• Social Media Platforms

These third-party services maintain their own privacy policies governing the use of your information.

6. Data Security

We employ appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to maintain the highest level of security, no method of internet transmission can be guaranteed to be completely secure.

7. Sharing Your Information

Falak Design does not sell, rent, or trade your personal information.

Your information may only be shared:

• With trusted business partners assisting in project delivery.
• When legally required.
• To protect our legal rights.
• During business restructuring if applicable.

8. Portfolio & Project Photography

Completed projects may be photographed and displayed within our portfolio, website, or social media channels. Client confidentiality is always respected, and sensitive project information will never be published without appropriate permission.

9. Data Retention

We retain your information only for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and maintain business records.

10. Your Rights

You have the right to:

• Access your personal information.
• Request corrections.
• Request deletion of your information.
• Withdraw consent where applicable.
• Request a copy of your stored data.

Requests may be submitted using the contact information below.

11. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 18.

12. External Links

Our website may contain links to third-party websites. Falak Design is not responsible for the privacy practices or content of these external websites.

13. Updates to This Policy

We may revise this Privacy Policy from time to time. Any updates will be posted on this page along with the latest revision date.